Agile Best Practice

If you have been running retrospectives for some time prior to 2020, you may be familiar with the follow agenda for a 1 hour session:

It is quite possible that as your team transitioned to working remotely from 2020 onwards, that retrospectives were still run in realtime but in a virtual setting using Zoom/Teams/Meet rather than in person.

Here at Easy Agile where we have flexible work arrangements, most team members usually spend 1-2 days a week in the office, though we now also have team members working interstate who are 100% work from home. As a result, all our teams really value their F2F meeting time whether it be in person or virtual, so we try to maximise that F2F time as much as we can for those important debates and conversations where the entire team can listen and participate in real time.

How Easy Agile uses TeamRhythm retrospectives to maximise team time

1. Team members can add items to the retrospective board anytime during the sprint

The team is reminded and encouraged to add items to the retrospective board at any time during the sprint, whenever it is top of mind. This can be done asynchronously without any time constraints. Items added like this tend to be worded better because it has not been rushed within the timebox of a traditional retro setting. Capturing the item when it’s top of mind ensures that these items are less likely to be forgotten when the team sits down together to run the retro at the end of the sprint.

2. The team self reviews the retro board during the sprint

The team can review the items on the retro board during the sprint and ping the author of a particular item if they are unclear as to the content of the item. With this feedback and over time, Easy Agile teams have learnt to write in a more specific manner where the item is less likely to be incorrectly understood.

3. Facilitators categorize items before the meeting

Grouping and sorting retro items during the meeting itself can often be a rushed and sometimes stressful event, especially if it is left to just the facilitator to do it while running the meeting at the same time. At Easy Agile, the nominated retro facilitator looks at the items of the board ahead of time and uses categories to label and group like-minded items together.

4. Face to face time are primarily for debate and action setting

Easy Agile retrospective meetings now mainly focus on reviewing and discussing those retrospective items already pre-labelled into specific categories, and deciding on what actions need to be taken in order to improve on future sprints.

The timing of a retrospective at Easy Agile now typically looks like this:

Wrapping it up

By encouraging the team to capture any lessons/thoughts they would like to share during the course of a sprint by capturing it as soon as it comes up on that sprint’s retro board, the majority of the time spent during the retrospective meeting at the close of a sprint focuses on meaningful conversations, ideation, candid feedback and debates and more thoughtful actions.
Less time is wasted with the team sitting silently trying to recall what worked or didn't work during the last two weeks and then having to type it out quickly and have it make sense to the rest of the team.

Just one more thing…

By the time you read this, we will have provided users with the ability to add items to a retrospective board directly from the Jira issue viewer, so now the friction to add a retrospective item is reduced by one less step.

And we also plan to provide the option to display any outstanding retrospective actions from previous sprints on the current retro board.

How do you and your teams run retros? Do you have any tips that you would like to share with us? We would love to learn from you as well. Please email us at hello@easyagile.com with subject: Retro tips.

Software development is incredibly dynamic and results-driven, with rapid innovation and technology changing all the time. So if you want to keep with it all – just like you do with the Kardashians – you need a flexible way of working that suits your organisation. If you’re struggling to work out how to coordinate multiple agile teams and scale agile transformations, Scaled Agile (SAFe) might be for you.

But what exactly do we mean by SAFe, and how can it help your enterprise work better together and more effectively serve your customers?

Read on as we discuss the differences between SAFe and agile and how you can use SAFe within larger companies. Below, we’ll cover why agile is still best for small teams and why enterprises should consider scaling up.

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What is SAFe?

Scaled agile framework, or SAFe, makes it easier for large enterprises to implement lean agile practices to improve their product and meet stakeholder requirements.

SAFe is a body of knowledge that has structured guidance on roles and responsibilities, work planning and work management, and core values.

SAFe is a combination of different agile practices, but it introduces one unique aspect: lean thinking.

Lean thinking should ensure no resources go to waste during the software development process. Trust us, your thrifty side will thank you. #ZeroWaste 💃🏼

SAFe also encourages people to apply systems thinking to three crucial areas: solutions to pain points, workflow management, and revenue streams.

Here, solutions refer to products, services, or systems that are delivered to the customer. Large solutions have several interconnected parts, so managers need a broader approach to see how they fit into the bigger picture.

People who follow the SAFe framework should think about the involved stakeholders and processes. If any organization wants to optimize how their teams work, they need to become cross-functional, remove silos, and make new working arrangements with suppliers and clients.

This can be a big change for many large companies with poor cross-functional collaboration.

The enterprise also has to define how value flows from concept to cash in the solution department value streams, which is a series of steps used to create value in SAFe. Plus, it's management’s job to maximize value flow across organizational as well as functional boundaries.

People often confuse agile to be the same as SAFe, but they have some key differences.

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SAFe vs. agile: How do they differ?

Agile is a repetitive product development method that helps ensure the continuous delivery of tasks assigned. In other words, it's like Monica from Friends. She’s reliable and good at what she does.

In agile, cross-functional development teams work off a single backlog and break work into sprints, which means breaking down tasks into time-defined, smaller groups. This makes every person aware of what is expected of them, which, in turn, promotes productivity and increases the likelihood of better results.

That said, agile is mainly designed for smaller teams. Think 10 or fewer people. But if you’re an enterprise, don’t start sweating yet. In its simplest form SAFe is an agile framework for businesses that operate on an enterprise level. Enterprises are usually corporations that have hundreds, if not thousands, of employees and teams. So the number of people engaged is definitely larger.

The benefits are different as well.

Agile provides project managers, leaders, sponsors, and customers with various benefits, including faster turnaround time, resource wastage reduction, improved strategic focus on customer needs, better team collaboration, and feedback.

The biggest advantage of SAFe is it’s suited for enterprise problems. It keeps the size of the teams in mind as it helps increase productivity, make efficient project framework planning, and quicker codification of agile practices.

Having said that, SAFe and agile aren’t exactly on different planets.

The essential SAFe and agile core values are similar – but they aren’t exact. SAFe principles prioritize the following four:

• Alignment
• Transparency
• Built-in quality
• Program execution

Whereas, the core values of agile include:

• Customer collaboration over contract negotiation
• Faster response to change over a plan
• Working software of work comprehensive documentation
• Individuals and interactions related to processes and tool

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So, SAFe inspires lean-agile decision-making across large product management projects, while agile development promotes self-organizing, autonomous teams..

Organisations operating on a larger scale should consider scaling agile – which is exactly what SAFe is. Keep reading as we discuss this in more detail.

Why enterprises should consider scaling up from agile

Before discussing SAFe further, you have to understand what happens to relationships and communication when teams get larger.

The larger the team, the greater the number of relationships. Every new person adds some individual perspective to the team, but they can also increase overhead communication.

Let’s explain things from a mathematical point of view.

Imagine a team that consists of seven members. The total number of one-on-one relationships within the team is 21. But when you increase to nine members, the relationships between every individual becomes 36. Yep, that's the difference it can make! *mind blown*

How does SAFe serve larger teams better?

You may already be familiar with Scrum and Kanban – both of which are agile frameworks and are most effective at the individual team level in sectors primarily born out of software development, including DevOps and portfolio management.

It also means that adopting these perspectives when multiple teams are involved won’t be useful. #Frustration 😔 Although large-scale scrum is a possibility, product owners and product managers often look for other solutions.

SAFe goes beyond the team level, which, in turn, results in better alignment across teams and workload visibility. You're also able to make better predictions related to dynamic market conditions and ever-changing customer expectations.

*enter PI Planning or program increment planning*

PI Planning within SAFe can ensure better collaboration and decision-making between teams. Team leaders can decide on features to work on next, identify dependencies, and develop a new plan for program increment in a much more effective and efficient manner.

So teams work with each other and not against. #Win 🥳

A full SAFe adoption can solve enterprise pain points and boost competencies

Keep reading as we discuss how SAFe solves large enterprise pain points in a way agile alone cannot.

Make processes configurable and scalable

Implementing SAFe for larger teams isn’t difficult – all you need to do is add a layer to the process map. And take your patience levels up a few notches. These changes can help the team visualize how the different teams can continue to work together harmoniously after any change.

In other words, business agility won't have to be compromised.

The Agile Release Train (ART)

An ART enables Scrum and Lean teams to experience the benefits of proper process alignment that the Program and Portfolio processes expand upon as the team starts to grow.

Clearly defined processes and roles

It’s normal for teams to face problems, but with SAFe, they'll get a better idea of how to solve them by improving their thought processes and utilizing specific tools.

What's more, the SAFe website has an in-depth explanation of concepts along with process maps that serve as visual aids to understand the said concepts and processes.

Scaled Agile improves team collaboration

SAFe helps large organizations carry out large-scale, mission intensive projects better. The combination of existing lean and agile principles can play a very positive role in facilitating better communication and control between multiple teams.

As a proud Scaled Agile Platform Partner, Easy Agile Programs enables Release Train Engineers and Program Managers to effectively manage programs at a ‘team-of-teams’ level to deliver alignment at scale.

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If you want to learn more about agile teams and frameworks, we have plenty of guidance that can help you ensure better results for your organization.

You’ve come to the end of your sprint. Your team planned and prioritized the most important tasks and executed them as well as possible. It’s just almost time to begin planning again, and jump into the next sprint...

BUT — there’s a critical step you've overlooked. The team retrospective meeting.

What went well? What didn’t go well? What do you need to improve upon for next time?

We built this guide based on years of agile training and software development experience. Our ultimate guide to retrospectives has everything you need to run effective retrospective meetings, including the benefits of retrospectives, how to run them well, and extra resources.

An intro: what is agile?

But first, a review of agile. If you’re already familiar, feel free to skip ahead to the next section on retrospectives.

One of our favorite ways to differentiate the agile methodology from traditional, waterfall project management is to compare the approaches to jazz vs. classical music.

In classical music, a conductor brings a piece of music to an orchestra. The conductor guides the group through the piece, dictating exactly what happens where and when based on their own previously decided ideas. It’s a lot like traditional project management. A project manager creates a plan, brings it to their team, and tells them how to carry it out. Each step plays out as it was designed to, under the careful observation of the project leader.

Now, consider jazz music. Jazz is collaborative, with each bandmate feeding off of each other in a flexible environment. The band doesn’t go in completely blind. Everyone is working off of a piece of music — but it’s not strictly adhered to, allowing for new directions to be discovered in the moment. The band, just like an agile team, works together to create music flexibly and iteratively, with each iteration a little different — and hopefully even better — than the last.

💡 Learn more: Agile 101: A Beginner's Guide to Agile Methodology

Traditional project management isn’t flexible. Instead, team members must work in a sequential order that’s dictated by the original plan and project manager. Think of an assembly line. The same steps are followed from project to project. The linear structure means that if one piece of a project stalls, the entire project stalls.

Agile, on the other hand, is non-linear. It focuses on collaboration between team members, flexibility, and delivering consistent value to stakeholders throughout the development process. Each new iteration yields actionable insights about what’s working and what isn’t. This multidimensional way of working eliminates the bottlenecks and dependencies that are common with traditional project management.

What is a retrospective?

Retrospectives are a staple of many agile processes. They can be a critical moment for teams to come together and provide feedback about how processes can improve. Retrospectives keep the agile process — well — agile and encourage continuous improvement. No matter how well the last sprint went, there is always something that can be improved upon for the next iteration.

Agile retrospectives help agile teams gather data and feedback from those involved in the Scrum process. In Scrum, a retrospective is held at the end of every sprint, which is generally every two weeks. The retrospective is a chance for all team members to share what went well, what didn’t, and what could be improved upon for next time. The insights are taken into account in the next planning session to ensure teams learn from their mistakes, successes, and each other.

How retrospectives fit with Scrum

Retrospectives are conducted in a variety of agile methodologies, but for the purposes of our Retrospectives Guide, we’re going to discuss retrospectives within the Scrum process. It’s one of four critical meetings used in Scrum, coming at the conclusion of each sprint. So, how are retrospective meetings utilized in Scrum?

Scrum artifacts

Artifacts are the pieces of work the team completes over the course of the sprint. The product backlog is a compilation of tasks that the team believes need to get done in order to complete a product or iteration of a product. The product backlog is large and not very refined.

Items from the product backlog get moved into the sprint backlog when it’s time for them to be completed. The sprint backlog represents everything the team hopes to accomplish over one sprint, which generally lasts for two weeks. The sprint backlog is more refined — it focuses on the current state of the product, stakeholder feedback, and customer needs.

Scrum roles

There are three Scrum roles, and each has different duties within the Scrum framework. The product owner prioritizes the work that needs to be completed over the course of each sprint. They refine and prioritize backlog items, moving the necessary product backlog items into the sprint backlog.

The next role is the Scrum Master, who guides the team during the two week sprint, ensuring the Scrum framework is adhered to. This person is an expert in all things Scrum and can act as a facilitator during daily stand-ups and other important meetings. The Scrum Master tends to play a key role in leading retrospectives.

Lastly comes the development team. They make up the bulk of the team and complete the work set out in the sprint backlog. The development team participates in planning, attends daily stand-up meetings, and delivers work to the client and stakeholders.

Stakeholders and customers, while not directly on the Scrum team, play important roles in the Scrum process. Stakeholder and customer needs must always be at the forefront of development decisions. Stakeholders should be brought in early and often to provide critical feedback as a product is being developed.

Scrum ceremonies

The Scrum ceremonies are the events that take place within the Scrum framework. First comes sprint planning to set the stage, then daily Scrums or standup meetings, followed by a sprint review and a sprint retrospective.

The sprint planning meeting is when everything gets set up for the next sprint. Sprint planning meetings are opportunities to prioritize backlog items and get the entire team aligned on their goals for the upcoming two weeks. Without planning, the team won’t have clear goals, and they won’t know what tasks to tackle next.

The daily stand-up, sometimes called a daily Scrum, occurs every day of the sprint. The entire team participates in this daily meeting that updates everyone involved in the sprint. During the meeting, team members update each other on what they accomplished over the past 24 hours and what they hope to accomplish over the next 24 hours. This time also serves as an opportunity to discuss any issues that occurred or potential roadblocks that could prevent work from moving forward smoothly.

The sprint review meeting happens at the end of the sprint and is an opportunity to discuss the success of the sprint based on what tasks are considered “Done.” The sprint review can also bring stakeholders into the Scrum process to ensure everyone still aligns on where the product is going and what should happen next. Stakeholders provide invaluable insights that ensure the team stays on track to meet customer needs.

The last ceremony in the Scrum framework is the shining star in our guide. The sprint retrospective meeting arrives at the end of every sprint. It’s a critical meeting that helps the team improve from one sprint to the next. It allows team members to share what went well, what didn’t go so well, and what could be improved upon for next time.

We’ll dissect the elements of a good sprint retrospective throughout the rest of this guide.

💡 Learn more about the differences between these four meetings in our article: Agile Ceremonies: Your Guide to the Four Stages.

The benefits of retrospectives

Retrospectives put the iterative in agile. They provide a focused time for teams to learn from the past and each other so they can constantly improve the development process. Retrospective benefits are vast, and they trickle down into all areas of development. The insights from a retrospective can improve productivity, team dynamics, team trust, customer value, and the overall Scrum process.

Retrospective benefits include:

• Documenting feedback in real-time after each sprint
• Exposing issues from the previous sprint that are holding the product or team back
• Aligning the team around the most important issues
• Giving everyone involved an opportunity to express ideas, thoughts, and experiences
• Informing leadership of potential roadblocks
• Bringing the team together around common goals and action items
• Establishing a safe space for sharing positive and constructive feedback
• Encouraging a continuous improvement mindset
• Helping product owners make decisions for the next sprint
• Setting the team on a positive path for the next sprint

6 Effective retrospective techniques

Now that you know why retrospectives are so important to the agile process, it’s time to dig into how to run them effectively. Use our 7 retrospective techniques for a smooth meeting that keeps everyone engaged and always results in quality insights.

1. Choose a time that works for everyone and stick to it

It’s important that every member of the Scrum team participates in the retrospective. This means holding it when everyone is available, whether that’s in-person or virtually.

Get feedback from your team about the best time to set this meeting. It should take place right after the sprint ends but before the planning meeting for the next sprint. This can be a tight window, which is why it helps to schedule this meeting at the same time every two weeks.

Consistent meeting times help ensure the meeting actually happens and that an optimal number of team members can attend.

2. Find new and creative ways to acquire feedback

The Start, Stop, Continue format can take many forms, but the general process is the same. The team discusses what they want to start doing, what they want to stop doing, and what they want to continue doing in the next sprint. It’s a simple framework that addresses both what went well with the previous sprint and what could be improved for next time.

This is a tried and true method, but it’s also important to change up your format and ask different questions to keep the team engaged.

You are trying to acquire similar information each time (what to start, stop, and continue), but the way you gather that information can change and evolve. Add variety to your Scrum retrospective and mix things up every once in a while to keep everyone engaged.

Find new ways of asking similar questions, and bring in new ice-breakers that help the team feel comfortable discussing the past two weeks with honesty and clarity.

Other versions of “Start, Stop, Continue” include the Rose, Bud, Thorn exercise, where team members discuss something positive about the experience, a “budding” opportunity that can be expanded on for next time, and something negative about the experience that should be improved upon. Another alternative is the Anchors and Sails exercise. What about the last sprint weighed or anchored the team down, and what positives put wind in their sails, so to speak?

Boring retrospectives will make team members dread the meeting and will lower participation significantly. If participants aren’t engaged, they won’t contribute as openly, and they won't take ownership over the process.

Mixing things up is also a good way to uncover insights the team hasn’t considered before. New questions will spark new ideas, issues, and solutions that otherwise would not have been discovered.

3. Ensure all voices are heard

All voices need to be heard in the retrospective. It’s the responsibility of the meeting facilitators to make sure everyone has a chance to speak during the meeting and that loud or dominant personalities don't overtake the conversation. They have to be heard too, but not at the expense of more introverted team members.

If you notice some members of your team do not participate, start asking them direct questions. If this only makes them retreat further into their shell, take them aside at the end of the meeting for a one-on-one conversation. How can you make the meeting environment more comfortable for them? What will best enable them to collaborate effectively? Ensure this is framed in the right way so it doesn't sound like they're in trouble but rather like you value and appreciate their input.

4. Establish a comfortable environment

Ensure the retrospective feels safe and comfortable for everyone involved by instilling trust, collaboration, and open dialogue. Each team member should feel like their voice is important. It should be a place of positivity, not a chance for team members to dunk on one another. It’s up to the facilitator to ensure everyone is comfortable.

There should be room for everyone to speak. The whole team should feel like they can express their thoughts and opinions about what happened over the course of the sprint. If people feel uncomfortable or think their voice won't be appreciated or heard, they will hold back and not actually express their honest feedback.

This is detrimental to the process, as it can leave recurring issues to fester and worsen over the course of future sprints. It is in everyone’s best interest to be open and honest and to hear everyone out. The goal of a retrospective is to solve issues, prevent roadblocks, and improve the team’s processes. If team members are silent or dishonest about how they feel things are going, nothing will be solved.

Comfort plays a big role in how honest everyone will be. Ensure everyone is respectful and that speaking time is shared across the team. Take time building trust and allowing the team to get to know each other. A team that trusts one another can work together and build each other up — and you’ll be able to manage issues before they begin to hinder productivity, team wellness, or the Scrum process.

5. Document everything and create clear action items

If you don’t document it, it didn’t happen. Don’t rely on memory alone after the retrospective. Document the feedback team members provide, and ensure any important ideas or issues are brought to the next planning meeting.

Turn important insights into action items to make sure ideas are not lost. Ensure action items are specific and clear and that the whole team understands what “done” actually means for each task. Once an action item is created, make sure there is follow-up, ideally at the beginning of the next retrospective. Determine who is responsible for the action item and how important it is in the grand scheme of your product backlog.

6. Review your action items at the next retrospective

So, you’ve collected your and your team’s insights and made those insights into action items. The final step is addressing those action items during the next retrospective. Were they resolved, or did the same issues keep occurring?

It’s best practice to review your previous retrospective action items at the beginning of the next retro. Did the team make progress on the task? What else needs to happen? Do you need to follow up again at the next retrospective meeting?

What happens after the retrospective?

The retrospective may be the last meeting of the sprint, but it doesn't end there. Take those insights into the next sprint.

After the retrospective, the product owner reevaluates the product backlog and chooses what will go into the sprint backlog for the next round of work. They should consider past mistakes, successes, stakeholder feedback, and retrospective insights as they make decisions.

The sprint planning meeting comes after the retrospective and will help the team regroup and align on what they need to accomplish next. With each sprint, you will gain more information about the product, your customers, how the team works together, and your overall process. These lessons are taken into account to make improvements from sprint to sprint and product to product.

For better sprints, read our sprint planning guide, which includes everything you need to run efficient and effective planning meetings. ➡️ The Ultimate Agile Sprint Planning Guide.

Turn an action item into a Jira issue in just a few clicks, then schedule the work to ensure your ideas aren’t lost at the end of the retrospective.

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Retrospective mistakes to avoid

Collecting feedback may sound simple, but there are many ways a retrospective can go wrong — from overpowering team members to asking repetitive questions to failing to capture insights effectively. Read our list of common retrospective mistakes to make sure your team doesn’t drop the ball.

❌ Skipping or delaying the retrospective

Due to a lack of time or resources, teams may consider skipping the retrospective. This is a costly mistake.

Do not, under any circumstances, skip a sprint retrospective. This is a critical time when the team has a chance to improve their processes. Skipping a retrospective enables the status quo and encourages complacency. The agile process is about continuous improvement — without the retrospective, you lose a critical opportunity to learn about the strengths and weaknesses of your team and its processes.

Delaying the retrospective can also be detrimental to your progress as a Scrum team. It’s important that you gather insights right after the sprint ends — while the ideas and issues are still fresh.

Delaying the retro could result in team members forgetting how the process actually went, leading to bland feedback that lacks the kind of detail that can create positive changes. And if delayed too long, something else could come up that takes priority over the retrospective, meaning the meeting may never occur at all.

❌ Always asking the same questions

The Scrum process is repetitive by nature, but that doesn’t mean your retrospectives should be boring or unbearably dry. Sticking to the status quo is a huge mistake in retrospectives.

When you repeat the same meeting every two weeks, you need to add variety in order to keep the team engaged. As soon as you lose team attention, engagement will drop, and the quality of the feedback you receive will too.

When running a retrospective, check in with yourself and the team to make sure engagement and interest stay high. If you are losing people’s attention and find engagement is dropping, change your format or the types of questions to keep everyone awake, attentive, and on their toes. Switching up who facilitates the meeting is another way to add variety into the mix.

❌ Allowing some of the group to dominate the conversation

Every voice on the team needs to be heard, but sometimes it’s the loudest ones that come through, well, the loudest. 📢 Effective retrospectives require multiple perspectives to deliver fresh insights.

Don’t let a select few voices dominate the conversation. A domineering team member will use all of the meeting’s time and limit the insights you can gather. If every voice isn’t heard, problems with the process could persist throughout multiple future sprints, severely impacting the effectiveness of your team. Plus, those who aren’t as loud will feel less involved and undervalued.

❌ Failing to empower softer voices

Along with discouraging domineering behavior, you need to amplify the softer voices.

Some people will be less likely to engage, or they may be too shy or afraid to express their opinions in a group setting. Watch out for this. If you notice it, find ways to make those underheard voices heard. It could mean asking them questions directly during the meeting, or it could mean taking a shy team member aside after the meeting to collect insights one-on-one.

If they find the group or your process intimidating, make the necessary adjustments to ensure everyone feels comfortable expressing their thoughts about the sprint. A retrospective is a collaborative process. Do what you can to engage and empower every member of the team.

❌ Jumping to conclusions without discussion

A single statement from one team member isn’t the end of the conversation. When team members bring up issues or ideas, they need to be discussed as a team. Do others feel the same way? Is it critical that this idea be implemented immediately, or can it be put on the back burner for now? How does a particular insight impact the product or customer needs specifically?

Don't jump to conclusions without having a meaningful discussion. You can gather information from your team quickly without throwing off your set meeting timeline. Don’t let any one topic throw you off course, but ensure you aren’t overlooking anything. If the team agrees an idea has merit, turn it into an action item that can be followed up on at the next retrospective meeting.

❌ Not implementing insights into the next sprint

Unfortunately, this is quite common. A team holds a retrospective meeting and does almost everything right only to fail to thoroughly record their team’s insights and put them into practice.

The whole point of the retrospective is to help your team improve. If you don’t properly document the feedback you receive from the team and don’t put those insights into action, you’re not getting the most from your retrospectives.

Turn feedback and discussion topics into clear action items you can follow up on later. Take important action items and insights into your sprint planning meeting and check in at your next retrospective. Were you able to make progress on the previous retrospective’s action items? What roadblocks did you hit? Do the action items require any further attention or follow-up?

❌ Not improving your retrospective process

Even a retrospective could use a retrospective! 🤯

Every now and again, take time to review your retrospective process. Ask your team to provide feedback on how they think the meetings are going. What do they like, what do they not like, and how do they think the retrospective meetings could improve?

You can improve on each aspect of your agile process. Go straight to the source to gather the opinions of those involved in the meeting. Do team members feel heard? Have issues been addressed to their satisfaction? Have the meetings grown stagnant?

When it comes to improving your retrospectives, your team has the data. Do not hesitate to ask.

Just because retrospectives come last in the Scrum process doesn’t mean they aren’t important. Don’t lose steam as you cross the finish line. Hold a retrospective at the end of every two-week sprint. Ensure each sprint retrospective includes insights from each team member and that insights are documented and transformed into clear action items.

📚 Additional resources

We have a wealth of free resources on the Easy Agile blog, and we continue to add to it every week. We recommend checking out our other guides as well as our top-performing agile content.

• The Ultimate Guide to PI Planning
• The Ultimate Guide to User Story Mapping
• Product Roadmaps: Your Guide To Why and How To Use Them
• The Difference Between a Flat Product Backlog and a User Story Map
• What's the Difference Between Kanban vs. Scrum?
• DEEP: The 4 Characteristics of a Good Product Backlog

Thanks for reading our ultimate retrospectives guide! 👏 If you have any questions about this guide, our other content, or Easy Agile products, reach out to our team. We love talking to teams and individuals about agile and how to work better together. We’ll continue to update this guide as we gain more retrospective insights, techniques, tools, and best practices.

Using Easy Agile to improve your Agile process

If your sprint retrospective isn’t effective, your next sprint will suffer from the same issues. It is imperative that Scrum teams gather at the end of each sprint to discuss what went well, what didn’t go so well, and what can be improved on for next time. Otherwise, you invite complacency and stagnation into your Scrum process — the antithesis of agile.

Improve your Retrospectives with Easy Agile TeamRhythm. The Retrospective features in TeamRhythm help your team stay on the path of continuous improvement. Watch the highlights tour to see how Easy Agile TeamRhythm makes sprint planning, managing your backlog, and team retrospectives easier. Visit Atlassian Marketplace to start your free, 30-day trial today.

Taking on new projects doesn't always help you achieve your business goals. When you want to grow in the direction of your goals without detours, you need to prioritize the projects that align with the path. Prioritizing begins with getting a holistic view of your business activities and objectives. Using project portfolio management (PPM), your team can focus on the big picture and align your goals with every move you make.

Keep reading as we explain what PPM is, its benefits and the five-step process you can take to implement it.

What is project portfolio management?

Project portfolio management is the process of managing a group of related projects together with the goal of improving overall business performance. Instead of focusing on projects one at a time, this centralized management process considers how prioritizing specific projects affects your ability to meet broader business objectives.

In a project management office (PMO), project portfolio managers are in charge of developing high-level strategies that help you make the most of all the resources you have. However, unlike individual project managers, project portfolio managers aren't involved with executing projects once they're selected.

Three benefits of project portfolio management

Much like stars in a constellation, individual projects and goals shine their brightest when you see how they're all connected. That's where the PPM process comes in handy. When you start practicing project portfolio management, you can experience these three benefits:

1. Improve your decision-making

PPM challenges your team to evaluate each project based on how well they align with your strategic goals. Instead of solely aiming to take on more projects — which can quickly lead to project overload — teams that use the PPM process focus on forecasting the benefits and risks of each opportunity. This way, you only commit to projects that suit your company's needs.

Whereas taking on too many irrelevant projects can lead to lots of work with little return, using the PPM process to make better decisions can help you choose high-impact projects that propel your team toward its goals. 🚀

2. Reduce your project failure rate

A lack of centralized planning can leave a lot of room for project failure. Your resources might be spread too thinly, or inefficient workflows may riddle your projects. When your organization includes project portfolio managers who look at the big picture in addition to individual project teams that focus on the details, you can better spot potential agile planning mistakes before they occur. Risks like overspending and poor scheduling are less likely to be an issue if you're considering the broader organizational strategies, budgets, and timelines that tie all of your projects together.

For your stakeholders, a lower project failure rate means more value is delivered over time. A software company, for instance, can reduce the gaps between new product or feature launches by ensuring they’re only working on projects they’ll complete.

3. Increase your team productivity

PPM allows you to see a broad overview of what your team members are working on across projects. As a result, you can better designate tasks based on which team members are best fit for each role and allocate resources based on your priorities. This optimization can help you improve your return on investment (ROI). Plus, optimizing helps avoid team member burn out by eliminating excess work.

The 5-step project portfolio management process

With project portfolio management tools projected to be a $3.2 billion market in 2021, it's clear that many agile teams are implementing PPM in their organizations. Regardless of what PPM tool you use, these five steps are key to successful centralized management.

1. Identify your business strategy

The first step in effective project portfolio management is identifying your company's strategic objectives. When you clarify what your organization wants to achieve — including key performance indicators (KPIs), which are metrics that measure success, and objectives and key results (OKRs) — your team can work toward a shared vision.

Afterwards, establish a project prioritization process. Decide what steps you’ll take to determine how well a project aligns with your goals. For example, some businesses may use a scoring model, giving projects numerical scores in key categories until they find the highest averages. Others may simply weigh the costs and benefits of each project with overall business objectives in mind.

2. Make lists of your current and potential projects

To start optimizing your project portfolio, take inventory of your current projects, as well as projects you've been considering. Take note of your project statuses, categories, and other details that can help you gauge each project's relevance to your business goals. You can also estimate the resources you need to execute each project. This estimation can further help you measure costs and feasibility, so you can effectively perform resource management.

​3. Evaluate your project portfolio

Once you finish compiling your list, you can begin using your project prioritization methodology to evaluate projects. As you determine if each project is beneficial for your business, don't forget to consider feasibility. If a project isn't feasible, then it's a no-go for your team. By the end of your evaluation, you should have a list of projects that align with your goals and provide the most value to your business.

Ideally, your portfolio should include a mix of projects that help fulfill short-term and long-term objectives. This way, you can secure the returns you need to maintain your current growth rate while leaving room for innovation that leads to exponential growth in the future.

4. Allocate available resources

As soon as you narrow down the number of projects you want to take, start with resource allocation. Divide your budget, team members, and other resources between each of your priority projects. You'll also need to create a timeline for your project portfolio that includes each project's deadline. You can include key milestones to make your timelines more detailed, too.

Risk management is another crucial aspect of this step. If you notice that you don't have enough resources to complete all the projects you’ve selected, reassess your priority projects until you build a portfolio that doesn't stretch your team too thinly. (And if you can't afford to give everyone a car like Oprah, don't. 🚗)

5. Adjust your portfolio and resources as you go

A critical component of project portfolio management is tracking your projects throughout their life cycles. Keep a close eye on your project performance, including your ROI, project failure rate, and other KPIs as you begin executing the projects you chose. If your project portfolio doesn't perform as desired, you can adjust your resource allocation in real-time, instead of addressing issues when it's too late.

Tracking key metrics can also help you improve your PPM process as you go. For example, if your project prioritization methods aren't helping you reach your financial goals, brainstorm more effective ways to evaluate each of your projects.

Zoom in on the details with Easy Agile Programs

Project portfolio management is a useful process that can help your agile team make decisions with a bigger picture in mind. Instead of hyper-focusing on individual projects, the PPM process enables you to remove roadblocks from your broader workflows and maximize resources across an entire portfolio. This way, you can keep driving a straight path toward your business goals.

Of course, the big picture isn't everything. To be a well-rounded agile team, you need to zoom in on the details every so often, too. With Easy Agile Programs, you can get more context on your projects, so you can continue maximizing your organizational growth.

Scrum teams create release plans to support successful product releases. This helps them maintain their focus on the product vision and feature deliverables.

Here, we’ll explore the definition and purpose of agile release planning and its essential template elements.

Find out what goes into creating a planning meeting and how to set your Scrum team up for successful product releases.

What is agile release planning?

Because software projects are unpredictable, release planning helps team members prioritize their workflow. A release plan focuses on getting specific product features ready for the market. It should examine the product scope, the release date for feature completion, and the resources needed for each release.

The development team then looks at the feedback from earlier product iterations to guide their planning. Product owners and Scrum teams get together to discuss the agile release plan. That’s because team members need to understand what level of product functionality must go into their work. They also need to understand work effort to plan their deadlines for each product increment.

Instead of planning for a significant product release, team members divide the project scope into short sprints or iterations. Many Scrum teams use Jira software to help them plan their sprints, as it helps everyone see the project status at any time.

Creating a prioritization list ensures that team members focus on the most vital product versions the Scrum product owner prioritizes.

What is the purpose of the release plan?

Project release planning helps software development teams plan, direct, and release each project in increments to serve the customer experience. Teams often use this methodology for short sprints of product development.

Release planning provides agile and Scrum teams with a solid direction to complete their projects. Team members also use this opportunity to use sprint feedback to create increments that align with the next release’s project roadmap.

Getting the product plan together

Release planning seems complex, but with some foresight, it can be simple. Let’s review each part of the process.

1. Who leads the release plan?

Typically, the product development team takes its lead from the Scrum master or the product owner. During the meeting, this leader will raise questions about the product backlog to ensure that sprint discussions align with the final product.

All the product stakeholders should participate in the release plan to ensure their feedback is taken into consideration. Without input from everyone involved in the product development, the team risks missing out on vital information to keep the product roadmap on track.

2. Agile release plan aspects

While the release plan is meant to be agile, it also follows a strict process to ensure that teams keep the product roadmap in sight.

Agile teams take all the sprint planning discussions and evaluate these to detail new product deliverables. Although most organizations will use various approaches in their release planning process, each sprint review should include the following aspects:

• The agreed product development releases at each stage of the sprint
• A direction for each new product release
• Specific current and future iterations due in each upcoming release
• What features and functionality should accompany the iteration
• Specific task requirements for each feature delivery to meet the release goal

By going through an in-depth release planning process, software development teams harness the value of these sprint meetings. The ability to rapidly change direction as necessary ensures the team releases the best possible product.

This constant iteration in each sprint review is also valuable in the dynamic environment of product development.

This level of planning, combined with an iterative schedule to account for the dynamic nature of software, is what makes Agile product development so valuable.

3. Sprint meeting discussions

Sprint meeting discussions revolve around user stories, product backlog, and product backlog items. Scrum release planning also considers other issues such as dependencies and product functionality. Other aspects that the team speaks about involve the next release and the number of sprints they must complete and deliver.

Essentially, team members must keep the product vision in mind for effective release planning. This vision helps team members isolate minimum market sprint feature batches and their release dates.

Sprint meeting discussions should include:

• Release plan prioritization of impending new product features and functionality
• Evaluation and inclusion of stakeholder feedback for each sprint
• Detailed descriptions of sprint deliverables and whether these fall into the category of product short-term increments or major longer-term releases
• Which product version will be ready for release and the ideal sequence of product releases to achieve each release goal

Development teams build several product versions. After creating these versions, they prioritize them to release the most important ones to users.

Part of the purpose of release planning is to ensure that all stakeholders are on the same product development page. Another element of these sprint planning meetings is to drive ownership and acceptance of the product vision.

Development of the release plan

There are four steps that software development teams follow to create their product plan.

1. Creating the vision

First, you need to define the vision for the product. Creating a clear vision produces a roadmap for the team to follow in each consecutive sprint. This vision should align with market demand and the product owner’s goals.

It also encourages team members to sift through which features they should prioritize. Similarly, the product roadmap helps teams evaluate the resources they need during the sprint review. Product planning also enables teams to be flexible. Planning reviews ensure direction changes to accommodate ongoing increments to achieve overall release goals.

2. Prioritization of the product backlog

After defining the vision, team members focus on prioritizing features in the product backlog. Here, stakeholder inputs must align with the vision to successfully implement user stories. User stories are vital to the process as they provide the background for detailing product features or functionality.

The product manager provides the team with direction at this stage to outline a viable release plan. This release plan must include the product release goals, release dates, and prioritization of user stories.

3. Set the Scrum planning meeting

The next step in the planning meeting is for the stakeholders to review the plan. Team members now have the chance to adjust deliverables in line with the vision.

Everyone must agree to the release plan at this stage before they can move forward to the next release.

Meeting agenda

Setting up a meeting agenda helps manage the release plan. The essential elements of the agenda for the Scrum framework include:

1. Product plan assessment

The Scrum team reviews the product roadmap to ensure that everyone accepts the product vision and goals.

2. Architecture evaluation

With each release, the Scrum team and product owner evaluate the previous sprint’s architecture. They examine the technical details of the product development and discuss any potential problems that can impact the product release.

Scrum teams go over the scope and estimates of their release plan. Team members determine whether their planning includes the risk of technical debt and if they can complete certain task aspects, such as documenting their work to meet deadlines. Stakeholders also review dependencies that can influence the product versions’ functionality.

3. Velocity and iteration assessment

Scrum teams go over previous iterations to review their velocity estimates. They align their estimates with the suggested iteration schedule to ensure they cover all vital elements.

The product manager controls this assessment to ensure points are assigned to user stories. Assessing user stories and assigning points demonstrate the level of effort the team must invest in each iteration. The total number of story points then represents the estimation of release dates for each sprint release.

An iteration schedule is built by the agile team to determine their velocity for the current and subsequent sprints during this assessment.

The team creates the release scope, which includes all the necessary releases. The Scrum master assigns work to each team member, and all the stakeholders agree to the plan before moving to the next step.

4. Agreement on the definition of done

The team members must now discuss what will qualify as the definition of done for each feature release. Team members must consider whether their evaluation of user stories meets all the product owner's acceptance criteria for release. Once they can prove the acceptance criteria are met in their assessment, they will know that a release completion is valid.

The definition of done must confirm that team members have completed all their assigned tasks for the user story. Team members must also record each task so that the product owner can assess their work.

5. Populate the product release schedule

The project manager can now populate and complete the release plan schedule. All stakeholders should be able to access the calendar to track progress. This release plan schedule helps everyone stay focused on product deliverables and release dates.

Get help with your release planning

Agile release planning is a vital part of the software development team’s success. Create a comprehensive agile release plan for minor or major releases, and you make your life simpler for an upcoming release.

Focus on the release plan calendar helps keep product owners and team members aware of the overall product vision.

Most Scrum teams can use a little help in creating their release plans. At Easy Agile, we offer Jira software that helps Scrum teams execute their release plans to perfection.

Easy Agile TeamRhythm supports collaborative release planning in Jira. The highly-visual story map format transforms the flat Jira backlog into a meaningful picture of work, making it easier to manage your backlog and plan your release.

Agile is about being flexible and always getting better—essential for delivering great software. But when scaling agile across teams in a program, being adaptable and flexible is easier said than done. In this post, we'll dig into the ins and outs of agile program management to help you:

• Tackle common challenges
• Use metrics and feedback loops to keep improving
• Leverage leadership for the best chance of success

By identifying some clear and actionable steps that you can start implementing now, you’ll improve your approach to program management and make your software delivery smoother and more efficient.

Overcoming Common Challenges in Agile Program Management

From dealing with dependencies to managing stakeholder expectations and balancing speed with quality, here are some challenges you might face now.

Dealing with Dependencies

Dependencies are a necessary part of working on complex software, and they need to be managed carefully to avoid disrupting delivery schedules.

Identifying dependencies early is key to keeping things running smoothly. By spotting potential bottlenecks early, like during PI Planning, we can nip them in the bud before they turn into major headaches, and:

• allocate resources more effectively
• streamline communication across teams
• keep everyone on the same page with a shared timeline.

Maintain clear communication channels and regular alignment meetings to address dependencies swiftly and efficiently. This helps everything stay in sync, and hopefully avoids last-minute 'surprises', for a more reliable delivery.

Managing Stakeholder Expectations

We can't deliver complex software on our own, so ensuring that our colleagues are informed and onboard is critical. Managing expectations across a large program is a complex challenge, but you'll be off to a great start if you are able to keep communication consistent:

• Regular Updates: Keep the lines of communication open and honest, and provide frequent updates to keep everyone in the loop.
• Be Transparent: Maintain a central source of truth for project information that everyone has access to, ensuring that objectives, milestones and priorities are clear.
• Set Realistic Expectations: Avoid over-promising and stay realistic about what can be achieved.
• Prioritize and Manage Feedback: Inevitably, there will be changes in priorities or feedback from stakeholders. It's important to have a process for managing these requests and ensuring they align with the program goals.

Agile tools that offer clear visibility into objectives, dependencies, and progress, can be the bridge between your development teams and stakeholders in leadership and other parts of the business.

By focusing on these areas, you’re not just managing expectations—you’re making sure everyone is part of the process.

The bridge between development teams and leadership, with objectives, milestones and dependencies all in one. Watch a demo or try for yourself.

Easy Agile Programs

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Balancing Speed with Quality

In a perfect world, we would all deliver amazing software that our customers love, at lightning speed. But the reality is that balancing time-to-market with quality is an ongoing challenge.

Agile practices like organizing work to deliver incrementally are part of the solution; they help identify problems early and deliver in a way that makes more sense than following a Gantt chart until the timelines blow out and it all falls over.

So while agile won’t make your development teams type faster, it can help them, as well as your colleagues in Product, and QA, learn what works faster, and how they can collaborate better to deliver work with quality.

Metrics and Feedback Loops

Metrics can be a powerful tool in agile program management. Velocity, burn-down charts, cycle time, lead time, and dependency reports can give valuable insights into how our teams are performing and how our projects are progressing.

• Velocity: Long-term trends help us understand team commitment over time, and estimate what can be achieved going into a sprint.
• Burn-down charts: Valuable for gauging progress throughout execution and spotting barriers to delivery.
• Cycle time: Uncover inefficiencies or bottlenecks where tasks are likely to get delayed or stuck.
• Lead time: Use the difference between an expected lead time and the actual lead time, as a starting point for understanding where delivery is being held up.
• Dependency reports: Use a snapshot of dependencies in your program to understand how teams are dependent on each other and where the biggest risks are.

Monitoring these metrics will give you a clearer picture of where work is progressing well and where you might need to make adjustments. Think of them as your project’s health check-up; a temperature check that can improve the predictability of your release.

With powerful dependency reports, you can identify bottlenecks, streamline communication, and keep your projects on track.

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Establishing Effective Feedback Loops

Feedback loops are integral to delivering software with market fit. Sprint reviews and retrospectives offer teams the opportunity to reflect on their performance, identify areas for improvement, and make necessary adjustments. DevOps practices like continuous integration further ensure that the code is consistently tested and integrated, reducing the risk of significant issues going unnoticed.

Using metrics and feedback loops allows teams to deliver software with greater predictability and transparency. Applying these practices consistently across a program means that you're better able to manage the planning and execution of work to deliver complex software to your customers in a predictable way.

The Role of Leadership in Agile Program Management

Great leadership is key to building an agile culture. It's not just about making decisions from the top; it's understanding team needs and clearing the way for them to be effective. But old 'command and control' habits are difficult to break.

As a program manager, you're the glue that connects the strategic vision of leadership with the hands-on work of development teams. Keep those communication lines open and reciprocal, so everyone understands the business goals and the strategic importance of their tasks, as well as progress and barriers to execution.

• Use agile tools to maintain a central source of truth, to give everyone a clear view of project progress and potential roadblocks.
• Foster a culture of regular feedback and continuous improvement. This proactive approach helps tackle challenges head-on and keeps everyone aligned with business objectives.
• Promote transparency and adaptability to help teams quickly adjust to changing priorities.

Keep these things in mind to help you plan and deliver with confidence. You may be the glue that holds it all together, but you can't be everything for everyone. Enlist help where you need it, and encourage an open and transparent culture where strategic priorities are understood, and everyone can see how the focus of their work contributes to the bigger picture.

An Agile Approach to Change

Taking a new approach to program management doesn’t need to be daunting. Once you’ve identified the changes that make sense for you, take an agile approach and implement incrementally. Every small change you make adds up over time and can lead to measurable improvement.

How Easy Agile Programs Can Help

Easy Agile Programs is a Jira integration that supports agile program management. It is a central source of truth for the issues, milestones, team objectives, and dependencies that make up a program of work.

Dependency maps and reports help you see the nature of cross-team dependencies clearly, so you and your teams can reorganize to avoid roadblocks that would otherwise blow out timelines with unexpected delays.

Easy to set up and tightly integrated with Jira, Easy Agile Programs supports scaled team planning and execution so you have greater confidence in delivering great software as each program increment begins.

There's a lot in common between a Product Manager and the executive president of a professional sports club. Don't buy it? Well, you should 😋, and here's why.

• Both are experts in their businesses.
• They both know what it takes to win. 🏆
• They're great leaders of their teams.

Stay tuned because this article will give you a grasp of how unique the product management role is. You'll learn what their responsibilities are and more.

And if you landed a job opportunity as Product Manager, we'll give you a hand with mastering your craft. 🥇

But first things first: defining the role. And once you know this, we’ll move on to exploring their tasks, unique characteristics, and the challenges they face.

What's a product manager?

For context, let's start with product management’s role in PI (Product Increment) Planning.

According to our Guide to PI Planning, the Product Manager must understand the customer needs and validate solutions against those needs. That’s the starting point and foundation for their role. But that's still generic. 🤔

The Product Manager is THE product expert. That makes them the best-equipped team member to make strategic decisions about the product. These decisions affect the work of a lot of people in a company.

The Product Manager is a product visionary and strategist. They monitor and analyze the market competition. That's how they define a unique product vision and product strategy. Their ultimate goal is to add unique value to the market based on customer needs.

The Product Manager decides what products or product features to build and in what order. This means they prioritize new products or new features in an existing product. Defining a product vision and a product strategy is intimately related to prioritization. They must do their best effort to maximize both customer value and business value. Not an easy challenge!

The Product Manager leads the teams responsible for developing a new product or improving an existing one. They usually work across cross-functional teams, so leading them demands a great deal of organization from the Product Manager. Plus, they need the ability to bridge, communicate with, and supervise engineering, marketing, sales, and customer support staff.

The Product Manager participates in all stages of product development, from planning and conception to launch or release. But what tasks do they do?

The product manager's tasks

You already know some of the product management tasks. But here's a comprehensive list of product management tasks:

• Understand, identify, and, if necessary, represent customer pain points and business challenges.
• Manage the process of generating new ideas for products or features, and decide which ideas to move forward with.
• Describe a product vision, and align all teams with that vision, especially in large companies.
• Create and maintain the product roadmap.
• Design a strategy for product development.
• Limit the project scope.
• Rank features against the product strategy, business goals, customer value, and customer or user feedback.
• Specify the requirements for each feature.
• Define the launch or release process, which comprises phases and milestones.
• Manage dependencies within and between phases.
• Identify the deliverables and corresponding due dates for the cross-functional teams.
• Coordinate the activities of each team from product development until launching the product into the market.
• Validate product design and implementation.
• Ensure the successful launch or release of the product.

Now, are you working with Scrum? If so, you might be wondering about the differences between the Product Manager and the Product Owner.

Product managers vs. product owners

Although they may interchange tasks, they're distinct roles. In short, the latter works towards realizing the product vision and the product strategy that the first defines.

The Product Owner works more closely with the software development team. On the other hand, the Product Manager interfaces directly with customers, users, and partners.

Sometimes, when there's no Product Manager, the Product Owner steps into this role. However, in that case, there's little time to coordinate the work of all teams around the same product vision.

But regardless of whether there’s an existing Product Owner, there are key ingredients that make good and great Product Managers. Let's discuss that next.

What makes a great product manager?

The characteristics of a great Product Manager consist of technical skills and personality traits. So, besides technical skills, they should have a high EQ (emotional coefficient). This means:

• Showing customers and users empathy during any communication with them
• Developing trustworthy relationships with internal teams and external stakeholders
• Inspiring and motivating team members
• Discretely persuading people to take the necessary steps to achieve a common goal, which starts with listening to them
• Avoiding bias in the preference for solutions by being user-centric and ensuring that solutions answer user needs
• Managing stress and performing well under pressure
• Demonstrating the urgency of task completion without causing panic
• Knowing how to ask the best questions to the right people at the right time
• Delegating the power of decision-making by giving teams a methodology and criteria for escalating if needed
• Daring to confidently make strong statements about priorities, advocating for any of their decisions
• Having the courage to choose whom to favor with a decision, whether it’s engineering, marketing, or sales
• Not being afraid of changes such as defining a new product strategy for business growth
• Reading the emotions of customers, users, and internal team members, and capturing their concerns

If they tick all or most of the above, the Product Manager is on the way to being emotionally intelligent.

Typical results from an outstanding product manager

If the Product Manager has a high EQ, they'll be the best at:

• Growing teams to become high-performing
• Negotiating with customers, users, partners, and people from different departments
• Resolving conflicts that might get in the way of cross-functional teams that make successful products
• Getting more funds, top talent, and other kinds of support or resources
• Prioritizing according to customer pain points
• Making sure the development team knows users actually need the changes they're implementing
• Obtaining the best trade-offs between the different individuals and teams involved and interested in a product's development

Ultimately, customers will trust the Product Manager to fix problems with the product. Plus, engineers will accept going the extra mile to incorporate a microfeature on short notice. And if the Product Manager is always calm and cool, management will trust their work.

At this point, you know how personality matters to the success of the product management role. Next, discover how the type of product and its users also affect their work.

The right measure of technicality

The more complex a technical product is, the more experience the Product Manager should have with building similar products.

On the other hand, for a less complex technical product, experience with launching products and supporting customers is enough.

Summing up, the Product Manager knows how to talk with the users of a product and the customer. Additionally, they have at least a basic technical understanding of the product.

But wait! That's not all. Product Managers also do some magic when interacting with engineers and top management.

Connecting with engineers and top management is key

The Product Manager should establish, maintain, and manage a relationship with the engineering team and top management.

Relating to the engineers

The relationship between the Product Manager and the engineering team depends on the company's view of the product development process. And it can be done in three different ways:

1. The Product Manager hands the product requirements to the engineering team, which transforms them into technical requirements.
2. Engineers develop the product, which the Product Manager validates and sometimes monetizes.
3. The Product Manager and the engineering team collaborate closely to develop the product.

❌ The first approach is not that agile or quick. In fact, it resembles a waterfall approach to product development that takes ages to get to a viable product. Also, engineers focus on coding and might lose focus on UX (user experience).

❌ The second alternative might innovate by creating new customer and user needs. Nevertheless, user feedback might come in too late to align the product with user needs without costing more.

✔️ Last, in the third option, the Product Manager and the engineering team gather requirements and make decisions together. The first doesn't tell the latter how to code, and the latter doesn't tell the first how to prioritize. The result is better UX, faster product development, and better product quality. And everyone's happy! 🎉

Relating to top management

The Product Manager should work closely not only with the engineering team but also with top management. The involvement of top management in the product development process is crucial to product success and the success of the product management role.

The more top management is involved in product development, the more the Product Manager is in a support role. And that's truer for young companies.

In a startup environment, the Product Manager often doesn’t lead the idea generation process. Another downside of young companies for those professionals is that they have less influence on the product vision.

It's time to consider how a company’s maturity impacts the product management role.

How company maturity influences the product manager

The company's maturity influences the Product Manager's performance and success. In a startup, this role should be more versatile. On the other hand, the role is narrower and has clearer boundaries in a mature company.

So, in a startup, the Product Manager might be responsible for market research, pricing, and customer support. That's because startups are growing companies that often have a tight staffing budget.

But despite being highly dynamic environments, young companies represent a land of opportunities for Product Managers. They might influence the business strategy more as the company grows. And they might also have a say when it comes to using or assigning company resources.

Finally, what the Product Manager lacks in a startup, they have in abundance in a mature company. An established customer portfolio is an example of that.

Product managers are the product’s backbone

The product management role is an essential element of any technology company. Perhaps their major responsibility is to define the product strategy and play a key role in Sprint Planning or PI Planning. But they also prioritize the planned features for the increment beforehand. And they coordinate the work of teams from different departments.

At a higher level, the Product Manager must communicate with those teams. The goal is to make sure everyone is on the same page. And ultimately, they're strong leaders who trigger the development of useful and profitable products.

If you're a Product Manager looking for more tools to help manage your product, check out Easy Agile's tools. Our roadmapping tool for Jira might help you sequence features for delivery to your customers. And Easy Agile's PI Planning solution for Jira might help you visualize program dependencies and milestones, plus do cross-team planning.

You can find dozens of product management tools that fit SaaS goals.

These tools vary in features, functionality, and pricing. However, one thing is certain: Product management tools are more supportive than ever before.

Find out what product management can best support your software development.

What are product management software tools?

Product management software tools help to guide software development teams through their workflow.

Product management tools can help team members conduct research, create assessments, do iterations, and plan their product launches. Some tools even support roadmapping product development, so they can support agile teams.

Development teams can use roadmapping tools to:

• Streamline product strategy
• Draw up their product plan
• Create their product roadmaps
• Develop user journey maps
• Manage backlogs
• Conduct research on customer needs
• Improve prioritization of product features
• Determine the length of their Scrum sprints
• Analyze data for their product research
• Do process mapping
• Manage product releases
• Improve how agile teams collaborate
• Create new products
• Deliver better products
• Message team members

Using product management tools are ideal when working with remote teams. It is also the solution to increasing collaboration across cross-functional teams.

Many or most of these product management tools also integrate well with existing software, so it’s no big deal to customize existing systems. You can also customize many of these product management tools to meet your product team’s needs.

Here are eight of the most recognizable product software tools available to start your new roadmapping journey.

1. Jira

Jira is typically seen as the best product management software tool for software development. However, many other industries use Jira for roadmapping and managing their projects. This popularity is due to the fact that Jira offers a free plan, but it goes deeper than that.

Jira is the ideal software management tool to use in managing Scrum, Kanban, Waterfall, and other agile methodologies. The user interface is intuitive, making it easy and convenient to use whether you’re a product manager for software or other products. Because it is also a convenient tool, you can use it to assign tasks and manage projects and product development.

Product managers can easily keep track of workflows, agile team responsibilities, and tasks. You get to see where backlogs are building in Scrum or Kanban. You can also manage velocity charts, burndown charts, release burndown and sprint reports with Jira software.

You can also include software like Slack, GitHub, and others to round off your Jira product management tool.

Some of the key features you can anticipate in this software include:

• Visually capturing the product vision to develop better products
• Collaboration tools to keep teams on board in real-time
• Gantt charts to view project and product progress
• A Scrum or Kanban board
• User-friendly roadmaps
• Milestone tracking
• Portfolio management
• Comprehensive Agle reporting
• Extensive automation of the product management process
• The ability to connect codes with issues

In terms of pricing, small businesses often go for the free plan. Jira’s free plan allows 10 users to access roadmapping and other features simultaneously. The paid plan is about $7 monthly for each user.

Agile teams using Jira can benefit from Easy Agile Programs for Jira. It helps teams align on their goals, focus on features and epics, and view dependencies. However, all Easy Agile plugins work with Jira. They simplify everything from PI planning to creating personas and roadmaps.

2. Trello

Trello uses a card system to manage Kanban and other product development workflows. When the administrator sets up the Trello board, product teams get a visual representation of workflows. They can see user stories, who is responsible for tasks, and an overall view of workflow and product life cycles. All these features and others make for an excellent roadmap tool.

The disadvantage of this system is that it doesn’t have a calendar. Another drawback is it offers basic folders for task categorization. It will be difficult to use Trello for Scrum, for example, as you have limited access to folders and there are no subfolders. You can however access multiple user stories to streamline workflows for simple projects.

Despite these drawbacks, Trello does include workflow automation, courtesy of the Butler robot. This little robot feature enables you to set certain rules and calendar triggers so that you can automate repeating assignments. Trello is probably better suited to startups or tracking progress when you have a small salesforce.

Because the Trello platform is simple (but intuitive), team collaboration is convenient. Communicating via Trello is also user-friendly, helping product teams to immediately see who is doing what and task deadlines.

While Trello defaults to the Kanban methodology, you can use it for other project types.

Several features you can look forward to on Trello, include:

• Prioritization of tasks
• Tracking deadlines
• Gantt charts
• Kanban board
• Tools for Agile team collaboration
• Resource and task management
• Automation of workflows
• Tracking team member progress
• Various templates

Trello has a free plan where product managers can use up to 10 boards for each of their teams. You can also purchase the pain plan on a yearly basis, which costs around $10 per user.

3. Wrike

Wrike is as much a tool for streamlining workflows as it is for managing product development. Wrike is flexible, adaptable, and dynamic and is a tool designed for better product decisions.

You can use it for small product management, single client management, or as an enterprise-wide tool for product management. Wrike is also versatile enough to use in software product development or marketing. This platform also has a special tool for marketing, making it easier to manage salesforce operations.

Wrike is customizable, so you can include Gantt charts and Kanban boards to improve team member collaboration. Another function of this platform is its Work Intelligence AI tool which product managers can use for automation and predict product risk.

Wrike works well with Jira, Slack, GitHub, Dropbox, and several other tools. You can also customize other integrations to tailor Wrike for product management teams. If you want to add software which this platform doesn’t support, you can. You simply create the solution you need.

The most prominent features of Wrike are:

• The ability to integrate third-party applications
• Its comprehensive, versatile API
• Managing multiple template options
• Permission and access control
• Importing and exporting data
• Integration of spreadsheets and tables
• Convenient task management
• A user interface for dragging and dropping
• Categorizing and structuring product tasks
• Calendar and timeline control
• Files and documents management
• Tracking activities and progress
• Filtering of data
• Stats and reporting
• Shared or public workspace

Wrike offers a free plan for the use of simple features, but you need to pay about $9.80 a month for each user to access more complex functionality.

4. Productboard

Productboard is right up there with the likes of Zendesk. It provides one of the best features for gathering user feedback. As every software development team knows, user feedback can make or break product success. With this product, you can categorize customer feedback, turn this into valuable information and prioritize this feedback.

Productboard lets you track their feedback during the lifecycle of each product via a portal. This portal supports idea exchange and management, which team members use as inputs to increase product value. This software tool is also great for collecting use cases and understanding user behavior to create the right products for customers.

You can use Slack and email with the Productboard, but if you want additional software integration, you must arrange this yourself. Fortunately, the API in this product is user-friendly to make this happen.

The main features of Productboard include:

• Storehouses for product feedback
• Customer segments that are particularly dynamic
• The ability to prioritize and categorize customer feedback
• Transforming feedback into valuable insights
• A powerful system for value assessment
• Roadmapping tools that you can customize
• Prioritization of tasks

You can get an annual Productboard basic plan at around $20 a month for every user.

5. ProdPad

ProdPad takes the user experience into consideration. It has a lean roadmapping function that you can use to highlight goals and objectives. You can experiment with this product software tool to include user feedback in product development. ProdPad is also known as being among the best product management software tools on the market.

The product roadmap tools are simple to use and include color coding for roadmapping. ProdPad has an easy drag-and-drop feature, privacy settings, and you can use the priority checkpoints as you need.

Development teams can access an ideas management feature to create priority charts. Here, they can see how backlogs influence impact and effort charts in workflows. You can also simply import data from other sources to boost new product development if necessary.

One more feature that characterizes ProdPad is the ability of team members to see associations between user ideas and product development. They can also develop customer lists to question further about their product experiences.

You can collect use cases and understand user behavior better. You can then use all this information as inputs for new product development.

Features that you can expect from this product management tool are:

• Idea generation and capture
• Capture and storage of customer feedback
• Integration with apps that support customer feedback
• Integration with other third-party apps
• Priority charting of ideas
• Lean product roadmaps
• Product roadmapping based on objectives
• Creation of customer portfolios

You can purchase ProdPad’s Essential Plan at about $149 per month for annual billing. This plan allows you to use three administrators or editors for product planning.

6. Asana

Asana is also a useful management platform. You can use it as a solution to roadmap workflows. Asana is popular among small business startups and larger enterprises.

This management solution is cloud-based. It enables team members to share their workspace and assign and track tasks and work progress. Asana is also an excellent platform for team members to collaborate.

You don’t get much customer support with Asana. And, although not ideal for complex team management, Asana has many redeeming features, some of which include:

• Excellent team messaging and collaboration
• Ideal for outlining detailed goals
• Efficient for managing multiple tasks and team members
• A user-friendly dashboard
• Tracking of milestones
• Automation
• Several templates option
• Project planning functionality
• Multiple analytics and reporting options
• Managing resources
• Tracking of time and expenses

Asana has a free plan if you can cope with limited features. Paid plans begin at approximately $10.99 per month for each user. The company bills annually.

7. GLIDR

There are multiple management solutions for streamlining product workflows. GLIDR offers one more platform from which to achieve product software development goals. You can develop detailed product plans that meet customer expectations. GLIDR highlights the customer experience, so places their feedback at the forefront of the best product deliverables.

You can manage product research, use cases, and user behavior on this platform. You can then create product specs, link ideas, create viable user stories, prioritize features, and much more.

GLIDR provides several board view options that help software developers to create themes from ideas. You can also categorize ideas by their status, fill in timelines, or show these ideas on Kanban boards.

Other helpful functions include the ability to integrate apps such as Intercom and Zendesk with GLIDR. You can also link Jira and Trello with this product management software.

Product managers and teams can use GLIDR to streamline their workflows, track product progress, create reports and transform roadmaps into the best products possible.

The primary features of GLIDR include:

• Product canvasses
• Public roadmapping
• Options for research and experimentation
• Trend scores to rank ideas
• Prioritization of features
• Activity feeds
• Progress tracking and monitoring
• User-friendly dashboards
• Reporting that you can export via PDF format

You can test GLIDR for free for 14 days. Then, the cheapest option is about $8 per person, per month for a team of five people. GLIDR bills annually and has three other plan options that give you access to more features.

Up your game with Easy Agile

One way to up your product management software game is to take advantage of Easy Agile resources. You can either use our Jira apps to integrate with existing product management platforms or give your existing system a boost.

Select from apps for Kanban Workflow for Jira or boost product development performance with User Story Maps for Jira.

Up your game with Easy Agile Roadmaps for Jira to guide your team to product success or use our Programs for Jira for Program Increment Planning.

Whichever apps you choose (all of them?), you can improve product team management with the best product management software available.

A product backlog represents all of the goals and desired outcomes within the development of a product. They are the specific tasks a team hopes to complete when they set out to design or improve upon a product.

What makes a product backlog so effective is its agile nature. Backlogs are in constant evolution, changing and adapting based on the current needs of stakeholders and customers. To keep a backlog up-to-date and in its most effective form, it needs to be continuously refined and adapted. This process takes time, but there are simple, powerful strategies for maintaining a quality backlog.

A good product backlog has four characteristics. It is:

• Detailed appropriately
• Estimated
• Emergent
• Prioritized

We’ll cover all of these attributes in detail, including how you can ensure your product backlog is in good health. But first, let’s get on the same page about product backlogs and the refinement process.

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What is a product backlog?

A product backlog is a prioritized and ordered list that represents the work to be completed by a development team. Backlog items are derived from the product roadmap and are organized based on the tasks that are most vital — the ones that will make the biggest impact at any given time.

Backlog items represent what it will take to develop a new product or improve an existing one with new features. It’s all of the work a team will tackle in the future, but it’s also a flexible, living organism that evolves as a development team learns more about the product and its stakeholders.

The product owner is in charge of ordering and prioritizing backlog items, placing high-priority items at the top. They are also responsible for backlog refinement, which ensures all backlog items are organized, have appropriate details, and are ready for any upcoming sprint planning.

Product backlogs vs. sprint backlogs

Sprint backlogs are quite similar to product backlogs, but they serve a different, more specific purpose. At the beginning of a Scrum, the product owner arranges the product backlog items that are to be completed by the Scrum team in that sprint.

The Scrum product backlog represents a small subset of the overall product backlog. The product backlog is the entire bottle of wine, while the sprint backlog is the glass of wine you’re going to tackle next. In this analogy, the Scrum master is the sommelier, providing guidance, context, and feedback throughout the sprint.

At the end of the sprint, a sprint review is conducted with the stakeholders to better understand what to tackle next. Backlog items that weren’t completed may be pushed back into the larger product backlog to get to at a later date or during the next sprint. Another sprint planning meeting will prepare the team to tackle the next batch of backlog items.

Why does a backlog need refinement?

Backlog refinement isn’t a luxury task reserved for when you get a chance to tidy up. Refinement is a key part of product backlog management that ensures a backlog always has the most recent, up-to-date information.

Refining the backlog prepares it for the development team, saving time in the long-run. The process helps to prioritize items and ensures there’s nothing in your backlog that you no longer need.

As you’re well aware, the agile methodology centers around flexibility and the ability to evolve a plan as new information or roadblocks appear. What you thought was important at the beginning of product development may not be necessary anymore, or your stakeholders may have turned you in a completely different direction.

Product backlog refinement includes:

• Adding detail to high-priority backlog items for greater comprehension.
• Improving and reviewing estimates.
• Removing items that are no longer relevant to the product.
• Adding items based on new stakeholder feedback.
• Making adjustments based on the most recent bug fixes.
• Prioritizing items that bring customer value.
• Ordering backlog items to deliver the most impact over the next sprint.

Backlog refinement takes time, but it’s well worth the effort to have a healthy, up-to-date backlog that’s always ready for the development team.

DEEP: The key attributes of a good product backlog

Roman Pichler, the author of Agile Product Management with Scrum: Creating Products That Customers Love, developed DEEP to describe the key attributes of a good product backlog. The acronym DEEP helps product owners and development teams understand how to make smart decisions while maintaining a successful backlog.

The concept is applied throughout the product backlog refinement process, which is a critical part of backlog management. Backlog refinement, previously called backlog grooming, is an ongoing process that ensures a backlog is in tip-top shape. We like to think of it like trimming the branches of a plant.

To help a plant grow, you need to prune and trim it. The refinement process adds details where needed and prioritizes items based on the current information a product owner has from team members and stakeholders.

DEEP stands for Detailed appropriately, Estimated, Emergent, and Prioritized.

Following these guidelines and best practices will lead to a quality backlog, which will lead to smooth product development and a successful end result. Let’s dig into each attribute. 🔎

Detailed appropriately

Details matter, especially as a user story rises in priority. As a backlog item gets closer to being completed or moved into a sprint backlog, it requires more detail. Upcoming backlog items should be detailed appropriately, so they can be better understood by the development team. The closer an item is to being completed, the more detail it should have.

On the other hand, items that are lower on the priority list don’t require nearly as much detail. It’s a poor use of time to add details to lower priority items since you never know how the backlog is going to evolve. You could waste a lot of time detailing low-priority items when they might be removed or revised later on in the process.

Estimated

Thorough estimation should be focused on high-priority items that will be tackled soon. As you refine your backlog and add more details to top-priority items, you can improve your estimation. A good option is using story points to zoom in on the details. They can help you accurately and practically reflect the reality of an item from the customer’s perspective.

📘 Read our guide to incorporating user story points to start using this technique.

Since not much is known about them, it’s difficult to properly estimate items that are lower in priority. When you are further down the priority list, your estimation will be more of a guess since you don’t have all of the information yet. In these cases, use a simple agile estimation technique, such as t-shirt sizing (labeling work items as XS, S, M, L, XL) to make a guesstimate. Based on the information you have at that moment in time, make an approximate estimate on the exertion required for that backlog item.

Emergent

The more you learn about the product and its customers, the more you can improve your product backlog. The backlog is a living document that represents your plan at any one given time. It’s not set in stone, and it should see revisions and improvements as you go.

With the information gleaned from retrospectives and stakeholder feedback, you can update the backlog to reflect what you’ve learned along the way. Allow your backlog to evolve, adding, removing, and refining items as needed.

Prioritized

A product backlog needs prioritization. Items at the top are a higher priority, and items toward the bottom are a lower priority. When deciding which items should be prioritized, consider the value each item will provide.

Your team can maximize its efforts by prioritizing the backlog items that will provide the most value to customers at any given time. Since this will change depending on the current needs of your customers, you need to continually adjust and refine your priority order.

Achieve a DEEP product backlog with Easy Agile

Easy Agile is dedicated to helping agile teams work more effectively. We have a suite of Jira apps designed for teams that want to develop products that put the customer at the forefront of decision making.

Easy Agile TeamRhythm transform your flat product backlog, prioritizing based on value to the customer and bringing the customer journey to life. They help teams organize and prioritize user stories while visualizing the customer journey. Keeping your customers embedded in your process will help you make refinement decisions that are in the best interest of the customer, no matter what phase of development you’re in.

Learn more about our agile apps and follow our blog for the latest content for Jira teams.

When it comes to SAFe (Scaled Agile Framework), PI planning is a critical first step in preparing a team. The gathering, often held quarterly, brings together a team, including software developers, team leaders, stakeholders, and everyone in between. Together, they complete essential planning.

While most PI planning used to occur in one big room, today’s remote and distributed teams have paved the way for online and hybrid PI planning events. It doesn’t matter so much where the session takes place, so long as it continually occurs with advance planning, team buy-in, and event execution.

We created an ultimate guide to PI Planning, which we continue to update with the latest trends, planning questions, resources, and tools. But in the post, we’ll focus on one specific aspect of PI planning — the mistakes you should avoid. ❌

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What is PI Planning, and why is it so important?

PI Planning is Program Increment Planning, which is a recurring session for teams within the same Agile Release Train (ART) to meet, align, and plan what comes next.

The planning session provides time for teams and stakeholders to align on a shared vision, discuss features, identify cross-team dependencies, and plan the roadmap that will move everything forward. Adopting SAFe begins with PI Planning, and that solid starting point is critical to the success of SAFe.

PI Planning events form the foundation of how your team works together and how a product/project develops. It’s a real-time event that typically brings a team together under one roof, which is why it’s also called big room planning. However, it doesn’t matter if your team plans together in person or if you use online tools to run remote PI Planning. The important part is making sure teams can plan in real-time and that the PI Planning session results in critical PI objectives that will set the team up for success.

If your team is successful at the PI Planning process, you will:

✅ Build trust, rapport, and collaboration between team members, product managers, different business teams, and stakeholders

✅ Align on key business values, objectives, and goals

✅ Spot dependencies and other issues before they disrupt workflow

✅ Enhance problem solving and decision making

✅ Understand what’s expected of each team member going into the next sprint

✅ Gain valuable insight from key stakeholders and business owners

✅ Ground the team in reality with expectations, timelines, and clear goals

Easy Agile Programs: Equip your remote, distributed or co-located teams for success with a digital tool for PI Planning.

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PI Planning mistakes to avoid

If you can identify the potential pitfalls of PI planning, you have a better chance of avoiding them. Don’t fall prey to these common mistakes:

1. Skipping or not prioritizing PI Planning

2. Failing to thoroughly plan in advance

3. Running long or boring sessions

4. Allowing remote restraints to stand in your way

5. Missing out on retrospective insights

1. Skipping or not prioritizing PI Planning

Scaled Agile, Inc. says that “PI Planning is essential to SAFe: If you are not doing it, you are not doing SAFe.” This couldn’t be more true!

PI Planning is an absolutely essential aspect of SAFe, and there’s no scenario in which it should be skipped or undervalued. Failing to effectively run a PI Planning meeting can have dire consequences for product development.

Work inevitably gets busy, and when product development falls behind or roadblocks come up, something has to give. However, no matter how tempting it may be, never allow your PI Planning to get pushed, delayed, scaled back, or skipped altogether.

Set your PI Planning date well in advance and stick to that date to ensure everyone can be available and prepared.

2. Failing to thoroughly plan in advance

Pre-PI planning is essential to the success of your event. You’ll have limited time as a group, so it’s essential that you use it wisely once the time comes.

Plan the date well in advance to ensure everyone can attend and access planning materials. Before your upcoming PI, make sure your backlog items are refined and ready so precious time isn’t wasted during the PI event.

3. Running long or boring sessions

PI Planning often includes long and heavy sessions, which can kill the vibe and stifle creativity and problem solving. 😴

Do all that you can to engage the team and keep sessions short. This can help a team participate more, invest in the session, and problem solve more effectively. Look for creative ways of running sessions that engage more than just the energetic few. Carefully consider timelines, and ensure no session runs too long to prevent boredom or wasted time.

4. Allowing remote restraints to stand in your way

There may be different challenges with running PI Planning remotely. But with advanced planning and the right tools, you can run a successful planning session no matter where your team is located.

Don’t neglect your PI Planning because your team is remote or temporarily working remotely. There are plenty of tools that can help remote teams engage online with team breakouts, video conferencing, online sticky notes, and PI Planning plugins.

Virtual breakout sessions are essential to ensuring the right people can engage at any given time and that no time is wasted. Carefully plan your remote PI Planning to ensure everyone is prepared and knows where and when they need to participate online.

5. Missing out on retrospective insights

Not to sound like a broken record, but retrospective 👏🏿 insights 👏🏻 are 👏🏾 important 👏🏽.

We know there’s only so much time allocated for PI Planning and so much to get done, but you need to make time for a short retrospective. Otherwise, you’ll never truly learn how to improve. A post-PI Planning session will allow your team to discuss the planning event, including what went well, what didn’t go well, and what could be improved for next time.

Make sure you record retrospective insights and implement important ideas into the next PI planning meeting. After all, it wouldn’t be agile if you didn’t continually try to improve your systems.

Level up your PI Planning with Easy Agile Programs

Effective planning begins with using the right tools, which is all the more important as teams do PI Planning remotely or with distributed teams.

Easy Agile builds products designed to help agile teams plan efficiently and effectively. Easy Agile Programs for Jira is ideal for helping teams effectively manage programs with streamlined visibility. It’s a complete PI Planning solution for all types of Jira users — including distributed, remote, or face-to-face.

What are the benefits of Easy Agile Programs?

With Easy Agile Programs, you can:

• Build a program board in Jira
• Effectively manage programs with streamlined visibility
• Understand the health of your program backlog/program increments
• Make real-time iterations
• Rework and adapt your PI Planning to the needs of your team.
• Spot feature level dependencies
• Deliver alignment at a large scale
• Create milestones and team swimlanes
• Align development teams or multiple different teams on goals and timelines

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Learn more about the benefits of Easy Agile Programs and try it free for 30 days. We believe in being transparent about our product vision, which means you can follow our product journey, including new features, what we’re working on, and what we hope to accomplish in the future.

We’re off to the races! 🏃🏃‍♀️ Sprints are a key component of agile methodology. A sprint is a predefined time period in which agile teams work together towards an agreed-upon sprint goal. There are four types of agile meetings that occur over the course of a sprint, and each is vital to ensuring the success of the agile process. It’s all about sprinting through a predetermined amount of work to get to the finish line, where you learn from your process and begin the race again (only better off because of what you learned during the previous sprint).

Agile meetings are used to get team members, leaders, and stakeholders on the same page, and they guide the process of an agile sprint or Scrum.

This post will cover the four key agile meetings, which include sprint planning, daily standups, sprint reviews, and sprint retrospectives. Plus, we’ll discuss a bonus agile meeting that’s utilized for backlog refinement.

Agile meetings vs. Scrum meetings

Scrum is an agile methodology that’s most commonly used in software development. Scrum meetings are technically a type of agile meeting, but they have more specific parameters designed to fit within the Scrum framework. The process revolves around a 2-4 week sprint involving a product owner, Scrum Master, and the entire Scrum team.

We covered Scrum meetings (ceremonies) in detail in another article. For the purposes of this post, we’ll focus on the four main agile meeting types. These processes and best practices can be applied across multiple agile methodologies, including Scrum and Kanban. This framework can also be applied across industries beyond software development and can adapt to the needs of most teams.

Simply put: Scrum has a more rigid framework that follows four ceremonies/meetings. The agile process is much the same, with four very similar meetings, but there’s more flexibility to adjust the time frame of the sprint and adapt the process when not following Scrum guidelines specifically. Okay, maybe that’s still not simply put, but it wouldn’t be agile if it was linear and straightforward.

The 4 types of agile meetings

There are four central agile meetings: sprint planning, daily standups, sprint reviews, and sprint retrospective meetings. A sprint starts with a sprint planning meeting. Each day, a daily standup meeting is held. Finally, at the end of the sprint, a sprint review and retrospective are held. The process repeats with new springs until the product, project, or work is complete.

1. Sprint planning meeting

The sprint planning meeting occurs at the beginning of a sprint and involves the entire team. In sprint planning, the entire team meets to discuss and agree upon which work tasks (backlog items) should be moved to the sprint backlog — the items that need to be completed by the end of the sprint. During the meeting, sprint goals are determined, and the team aligns on expectations.

Without a sprint planning meeting to outline the sprint backlog (tasks that need to be completed), the team will waste time during the sprint trying to determine which work takes precedent.

Sprint planning mistakes to avoid:

• Starting planning without a refined backlog
• Not being on the same page as your stakeholders
• Ignoring the customer and the customer journey when making plans
• Creating a rigid plan that doesn’t have room to grow or adapt
• Using bland, flat product maps that lack critical context
• Failing to incorporate retrospective insights in the following planning session

Learn more about common agile planning mistakes and how your development team can avoid these pitfalls.

2. Daily standup meeting

The daily standup meeting occurs every day of the sprint. In the Scrum process, this meeting might also be called the daily Scrum meeting. It’s a chance for the team to connect about the work that was completed the previous day and what each person or team plans to complete over the course of the next 24 hours.

The meeting aims to answer three important questions:

• What work was completed since the last standup to help the team reach the sprint goal?
• What work do you plan to complete today?
• Is there anything currently in your way or hindering your progress?

This is a good time to address any bottlenecks. If work planned from the previous day wasn’t completed, what caused the delay, and how can the team work together to solve any problems keeping the work from moving forward?

A standup meeting is short and to the point so everyone can get back to the work they hope to complete. So short that it’s often recommended participants stand for the duration of the meeting. Hence the name daily standup. It includes all team members and ideally takes place at the same time every day to ensure everyone can always attend.

Daily standup mistakes to avoid:

• Not keeping track of the time during the meeting
• Continually going over the allotted meeting time
• Rambling participants who aren’t prepared to answer the meeting’s key questions
• Skipping the meeting due to lack of time
• Team members showing up late to the meeting or missing it altogether
• Allowing the loudest voices to overshadow the rest of the team
• Letting someone state the same task on multiple consecutive days
• Failing to address potential bottlenecks
• Assigning work beyond a person's capacity

3. Sprint review meeting

The sprint review is an opportunity for the team to showcase the work they accomplished during the sprint. This meeting might be an internal presentation or a more formal demo to stakeholders, depending on the needs of the project and how far along work is.

Sprint review mistakes to avoid:

• Not properly preparing for the meeting or demonstration
• Not bringing stakeholders in on your process
• Failing to demonstrate how the work brings value to the customer
• Exaggerating or embellishing successes
• Failing to address any problems and how they were solved
• Not incorporating sprint review feedback into the next sprint planning meeting

4. Sprint retrospective meeting

The retrospective is a crucial part of the agile process. The meeting comes at the end of the sprint, bringing the entire team together to assess their processes and discuss how they can improve next time.

Which aspects of the sprint went well, and what can you learn from that success? What didn’t go so well, and what bottlenecks did the team hit? What could be done better next time? Since agile is all about learning and iterating, there are lessons to be learned after each sprint. Everything from the good to the bad to the mediocre can be transformed into actionable improvements.

Retrospective mistakes to avoid:

• Blaming individual team members for bottlenecks
• Allowing only the loudest voices to provide insight
• Failing to empower the softer voices in the room
• Repeating the same questions over and over without changing things up
• Allowing the retrospective to run too long (aim for two hours for a two-week sprint)
• Skipping a retrospective due to a lack of time or resources
• Forgetting about or not including stakeholder insights or needs
• Failing to improve upon the sprint retrospective process (retrospective the retrospective!)
• Failing to incorporate retrospective insights in the next sprint

Bonus: Backlog refinement meeting

It could be argued that there’s a fifth agile meeting, especially in the product development world. Before the sprint planning meeting, the product owner must create a product backlog, which comprises all of the tasks and items the team needs to complete in order to fully develop the end product or project. The items include user stories, bug fixes, features, and other tasks that must be addressed to achieve the end goal.

Backlog refinement prepares the backlog for sprint planning by ordering items to deliver the most impact over the next sprint. During backlog refinement, a product owner ensures that product backlog items contain enough information, detail, and prioritization for the team to make smart decisions about what to tackle when.

A meeting to refine the backlog may occur before sprint planning begins, depending on the current state of the product backlog. Outside of the product development industry, the product backlog might be akin to a master project task list.

Backlog refinement meeting mistakes to avoid:

• Not completing backlog refinement in time for sprint planning
• Leaving too much backlog refinement for the planning meeting
• Failing to prioritize items that provide customer value
• Not incorporating new stakeholder feedback, questions, and concerns

Agile meetings: Final review

So there you have it! The four key agile meetings are sprint planning, daily standups, sprint reviews, and sprint retrospectives, with an honorable mention going out to backlog refinement.

Let’s review each meeting’s purpose:

• Sprint planning gets everyone on the same page about what needs to be accomplished over the course of the coming sprint.
• Daily standups ensure the team stays on track and helps them address and resolve any potential bottlenecks.
• Sprint reviews are an opportunity for the team to showcase the work accomplished during the sprint to stakeholders and receive critical feedback.
• Sprint retrospectives allow the team to come together to discuss what went well, what didn’t go well, and how they can improve next time.
• Backlog refinement prepares the backlog for sprint planning in order to deliver the most impact over the next sprint.

Hold effective agile meetings with Easy Agile

Easy Agile is committed to helping teams work better with agile. Easy Agile builds products specifically designed for Jira users to help agile teams work more efficiently and effectively.

We regularly publish lists of tools, advice articles, and how-to guides for agile teams. If you work with Jira, you’ll find our resources are especially helpful in navigating the ins and outs of product development and the Jira apps that will improve the way your team collaborates.

This guide looks at the four ceremonies that bring one of Agile’s most popular frameworks, Scrum, to life.

Learn how each agile ritual helps empower teams and drive performance while highlighting some tips to help your organization get the most from your ceremonies.

At a glance:

• The four agile ceremonies are Sprint Planning, Daily Stand-Up, Sprint Review and Sprint Retrospective
• Ceremonies in agile facilitate visibility, transparency, and collaboration.
• Each ceremony has a clear structure and objective.
• Clear communication, flexibility, and cultural alignment are the keys to successful ceremonies.

What are the main agile ceremonies?

Agile ceremonies refer to the four events that occur during a Scrum sprint. Other forms of agile development, such as Kanban and Lean, also have similar practices.

The agile ceremonies list includes:

1. Sprint Planning
2. Daily Stand-Up
3. Sprint Review
4. Sprint Retrospective

While each ceremony is different, they facilitate the same overall purpose. The ceremonies bring teams together with a common goal under a regular rhythm, and they help teams get things done.

"With today's enterprises under increased pressure to respond quickly to the needs of their customers and stakeholders, they must bring new products to market faster and accelerate improvements to existing solutions and services." - State of Agile Report

Why are agile ceremonies important?

Agile ceremonies help organizations adapt to change and succeed. With work planned in smaller portions and over shorter timeframes, they help teams quickly shift direction and course-correct when needed. They form a key part of the broader agile approach that’s now widely adopted in organizations worldwide.

With agile ceremonies, teams in your organization can benefit from:

• Enhanced ability to manage changing priorities
• Acceleration of software development
• Increase in team productivity
• Improved business and IT alignment

It’s important to remember that while ceremonies are an essential part of Scrum, they’re just one of many rituals that help create agile teams and workplaces. To realize the true benefits of agile, you’ll need to do more than include one or more of the ceremonies into your waterfall project.

1. Sprint Planning

The Sprint Planning ceremony sets teams up for success by ensuring everyone understands the sprint goals and how to achieve them.

StructureAttendeesTimingDurationAgile FrameworkThe Product Owner brings the product backlog to discuss with the Development Team. The Scrum Master facilitates. Together, the Scrum Team does effort or story point estimations. The product backlog must contain all the details necessary for estimation. The Product Owner should be able to clarify any doubts regarding the product backlog. The entire Scrum Team (the Development Team, Scrum Master, and Product Owner)At the beginning of each sprintOne to two hours per week of iteration. So, if you're planning a two-week sprint, your Sprint Planning should last two to four hours. Scrum. Although Kanban teams also plan, they do it less formally and per milestone, not iteration.

Outcomes

After some team negotiation and discussion, you should have a clear decision on the work that the Development Team can complete during the sprint by the end of Sprint Planning. This is known as the sprint goal.

The sprint goal is an increment of complete work, and everyone should feel confident about the commitment.

The product backlog defines priorities that affect the order of work. Then, the Scrum Master transforms that decision into the sprint backlog.

Top tips

• Focus on collaboration rather than competition.
• Break user stories into tasks to get things more operational for the Development Team. If there's time, assign those tasks during the event.
• Factor in public holidays and any team member’s time off or vacations.
• Keep your team’s pace in mind – a track record of the time it took to implement similar user stories would be helpful.
• Focus on the product backlog and nothing else in terms of work for the sprint.

2. Daily Stand-Up

The daily stand-up brings the team together and sets everyone up for the day. The team uses this time to identify blockers and share plans for the day.

StructureAttendeesTimingDurationAgile frameworkThis is an informal, standing meeting. All members of the Development Team inform everyone about what they did the day before and what they’re doing today. Members discuss any blockages they have and ask for help from the team if required. Due to time restrictions, the updates should be brief.Development Team, Scrum Master, Product Owner (optional) Daily, usually in the morningShort and sharp. No longer than 15 minutesScrum and Kanban

Outcomes

The Scrum Master should clear all the blockages that slow down or prevent the Development Team from delivering. As a result, the development process might need to change.

This daily pulse check keeps the team in sync and helps build trust. Together, the group finds ways to support and help each other.

Top tips

• Use a timer to keep this meeting to 15 minutes.
• Hold your stand-up at the same time every day.
• Only discuss the work for the day ahead.
• If the team is distributed, use video conferencing with cameras on.
• Long discussions should happen after the event.
• As the stand-up encourages progress, everyone should provide an update, and everyone should feel accountable.

3. Sprint Review

The Sprint Review is the time to showcase the team’s completed work and gather feedback from stakeholders. A variety of attendees from outside the team offer valuable insights from different viewpoints. This event also helps build trust with both external and internal stakeholders.

StructureAttendeesTimingDurationAgile frameworkThe Scrum Master takes on the logistics of event preparation. The Product Owner should ask stakeholders questions to gather as much feedback as possible. They should also answer any of their stakeholder’s questions.Development Team, Scrum Master, Product Owner. Optionally, management, customers, developers, and other stakeholders At the end of the sprintOne hour per week of the sprint. In a one-week sprint, the Sprint Review lasts one hour.Scrum and Kanban. Kanban teams do these reviews after the team milestones, not sprints.

Outcomes

After this ceremony, the Product Owner might need to adjust or add to the product backlog. They might also release product functionality if it's already complete.

Top tips

• Schedule in time to rehearse before the meeting to help your team present with confidence, especially if external stakeholders are coming along.
• Don’t showcase incomplete work. Review your Sprint Planning and the original criteria if you’re not sure whether the work is complete.
• Besides product functionality, focus on user experience, customer value, and the delivered business value.
• Consider ways you can introduce a celebratory feel to acknowledge the team’s effort.

4. Sprint Retrospective

In this final scrum ceremony in the sequence, you look back on the work you’ve just done and identify ways to do things better next time. The Sprint Retrospective is a tool for risk mitigation in future sprints.

StructureAttendeesTimingDurationAgile frameworkThe teams discuss what went well throughout the sprint and what went wrong. The Scrum Master should encourage the Development Team to speak up and share not only facts but also their feelings. The goal is to gather rapid feedback for continuous improvement in terms of process. It’s also an opportunity to emphasize good practices that the team adopted and should repeat.Development Team, Scrum Master, Product Owner (optional)At the end of the sprint45 minutes per sprint weekScrum and Kanban (occasionally)

Outcomes

After this session, the team should clearly understand the problems and the wins that happened throughout the iteration. Together, the group comes up with solutions and an action plan to prevent and identify process problems in the next sprint.

Top tips

• Focus on both facts and feelings
• Gather information that helps you focus on continuous improvement – this might include tools and relationships
• Be honest and encourage ideas that solve process-related problems
• Even if everything went well, have this meeting – retrospectives provide ongoing guidance for the next sprint.

"With the speed of change expected to continue, the need has never been greater for an operating model that keep up." - McKinsey

Agile lessons to live by

As a team of experienced agile practitioners, we’ve picked up some key learnings about what it takes to get the most out of your agile ceremonies and create the foundations of a truly agile organization.

Here are our top tips to make your ceremonies a success:

• Be deliberately present - During the ceremonies, remember to take moments to pause and remind yourself of why you’re there. Show others that you’re present by giving them full attention and using your body language. In a remote setting, angle your camera as though you’re sitting across from them, look into the lens regularly, and use a distraction-free background.
• Practice active listening - Think about what the person is saying, who they are, and what they need from you. Are they looking for a soundboard, do they need your help or opinion, or are they looking for an emotional connection?
• Understand motives - Understand the motivations of your teammates before speaking. Consider why they should care about what you’re saying by connecting your message with their own motivations. Provide context where possible to let them know why your message matters.
• Be flexible - It's important to remember that there is not a one size fits all approach to agile ways of working. What works for one team may not work for another, so you need to experiment to find out what works then tailor processes to suit your team's needs.
• Create cultural alignment - The best processes in the world won’t deliver what you need if you don’t have the culture to support their delivery. Agile ceremonies need to be supported by a culture where people are actively engaged, confident to raise issues, and value continuous improvement.

Agile ceremonies lead to better results

While it can take time for teams new to agile to adjust to agile ceremonies, they are worth the effort. By providing a clear structure and achievable outcomes, they help align everyone on the product, communication, and priorities.

The result? Agile teams that provide better quality products faster – and deliver real business outcomes.

Wherever your organization is on your agile journey, it’s worth keeping in mind that each team and each suite of products are different, so there’s no standard recipe for success. The good news is that by working within the continuous improvement mindset the agile framework promotes; you too can iterate and improve your agile ceremonies over time.

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